Our Process


First Consultation

Come and met us! Your first consultation is an opportunity to get to know you, and let you know what our clinic has to offer. When you come in, you’ll be introduced to a denturist who will sit down with you and go over a variety of options that are available to you based on your specific needs as well as answer any questions you may have. A treatment plan will be determined, and if you have any insurance, we will send away a preauthorization on your behalf. We will also ensure any necessary dental work on natural teeth has been completed. If you do not have a dentist, we will refer you to one. Remember, consultations are always free and there is no obligation.

Second Consultation

This appointment is a follow-up to your first consultation or previous treatment (if you have been here before). If you have insurance coverage, at this appointment we will go over your preauthorization response with you, solidify your treatment plan and finalize your payment arrangements. If you are ready to start, we can begin taking impressions.

Preliminary Impressions

Everyone’s favorite appointment! This is the appointment where we will take an impression of your mouth as a baseline for the work that will be done. Our denturists take your impression themselves – this is so that we have the best, most accurate impression possible.

Secondary Impressions

A custom tray is made from the preliminary impressions and is specific to your mouth. The impression taken with this custom tray is then far more accurate and detailed to help us ensure a perfect fit.

Bite Registration

In this appointment the denturist will insert a wax form in the shape of a denture, so that they can accurately record your bite and jaw opening. This makes sure that you when you close your mouth, it will be in the most natural position. It is also used to measure the length, size and shape of teeth needed for your denture.

Try in

In the course of making your denture it is not uncommon to need between 1 and 2+ try in appointments. At the time of your try in, your teeth will be set in wax. This allows you to try them in and see how they look! It also allows the denturist to double check your bite and make sure the teeth are set properly, and that you like the colour of the teeth. At this time you are able to request changes, and we will do what we can to give you that perfect smile. Keep in mind that changes will mean additional appointments – which are our pleasure, but will impact how soon you get your dentures! It is always advisable to bring along someone close to you who will give you an honest opinion of your smile. A second opinion can be a big help when assessing how you feel about your smile.


This is when you get your teeth! Your denturist will insert the denture & you’ll be given any necessary care instructions. We will bill out and send away to insurance (if applicable). Between this appointment and the next, it is not uncommon; as the denture settles to need a few small adjustments to get it fitting just right.

3 Week Post Insertion Check-up

As its name implies, this appointment is booked approximately 3 weeks following your finish appointment. This appointment allows us to double check that your bite and fit of the denture are good.