Frequently Asked Questions
What buses can I take to get there?
There is a bus stop right outside our door. Routes 14,19,53,54,55,57,59,64,65,66 and Rapid Transit Routes 137,160,161,162,163,170,180,181,183 all come through this stop. For more specific directions, you can plan your trip through Navigo here:
Do you have parking?
We have a free parking lot on the North side of our clinic. It is accessible directly off Main Street, River Avenue and Mayfair Avenue.
Are you wheelchair accessible?
Yes we are! We also have a door attendant, who will hold the door for you and help you in or out of your car if needed. He can also direct you to various bus routes. He’s the first smiling face you’ll see when you arrive!
Can you do work on my natural teeth (cleaning, filling, cement my bridge)?
Nope! We only do removable prostheses. We are not dentists, and are not licensed or trained to do work on your natural teeth. We work closely with a number of dental offices, and are more than happy to work with your own dentist on your behalf. We will only be working on the denture part of things – your natural teeth are between you and your dentist! If you don’t currently have a dentist, we are more than happy to refer you to one.
How many appointments will it take to get new dentures?
Depending on the treatment, it can be as little as 2 or as many as 6 appointments to get a new set of dentures made. In emergency situations (weddings, social occasions) we have made new dentures in a single day. The timeline will be specific to your requirements and needs. Part of our process involves placing the teeth in a wax “set-up” which allows you to try on the denture and see what it will look like – this allows us to make changes as necessary, but also means that if you have a lot of changes/requests it may extend the amount of appointments before the dentures are complete.
I’m terrified of coming to a dental office. Why would I consider coming to you?
We see many people just like you!!! We pride ourselves on being a comforting, friendly and approachable group of people. Our receptionists and denturists understand how scary it can be to go into a dental office of any kind, and we do all that we can to make your experience a positive one. As far as scary situations go, when you come for your first visit all you will be doing is sitting and talking. We will not take any impressions or ask you to do anything you are not comfortable with.
What can I expect at my first appointment?
When you first arrive we will ask for a driver’s license or medical card – this is strictly to verify that we have spelled all of your personal information accurately. You will be asked to fill out three short forms – a brief health questionnaire, a “how you heard about us” form, and a form granting us permission to store your personal information (due to privacy legislation in Manitoba). We will ask for any additional information such as insurance coverage, phone numbers, and how long you have had your current dentures (if any). Then you will be called by one of our denturists, who will sit down with you to discuss your needs. They will do a brief (non-invasive) examination of your mouth, and then go over the various options that are available to you. At this time you can ask any questions you may have, and go over costs and timelines. If you have a photograph of the smile you would like, this is a good time to bring it along! If you decide you’d like to start treatment right away, we can begin it at this appointment as well.
Do you collect from Insurance/First Nations/Social Assistance?
Absolutely. We will preauthorize on your behalf to find out what your plan covers, and will provide and send off all necessary paperwork. Once we have a written estimate from your insurance company we will collect on your behalf. That said, any charges are ultimately your responsibility, and so if for some reason your insurance coverage changes, you will be responsible for the difference. First Nations and Social Assistance require specific protocol, so be sure to let us know that you are covered by these groups right at the start of your treatment, so we can make sure everything goes smoothly!
Should I see a dentist or a denturist first?
We’d prefer you see us first, if you think dentures are necessary. This way we can better plan and design your treatment, and discuss with your dentist (when needed). Remember you do not require a referral to see us for a consultation, and if for any reason we have concerns with your natural teeth and/or gums, we will refer you to a specialist. We work closely with a number of dental specialists and are more than happy to work with your own dentist on your behalf. It can be helpful to hear from both sides before you make any decisions about your treatment.
Do I need a referral?
No, a referral is not necessary. We offer free consultations and even accept people on a walk-in basis. If you are walking in though, keep in mind that if we are all booked up we will do everything we can to see you promptly, but you may have to wait.
How much will it cost? Why can’t you just give me a price over the phone?
“It” is exactly why we prefer to see you before giving an estimate of cost. “It” can refer to many things – complete dentures, free-end partials, toothborne partials, as well as many different types of materials (cast frames, flexible dentures, cutter bars, implants, high impact acrylic…). Our consultations are free of charge precisely because they are more of an information session. We can sit down with you, see what you need and then give you a much better idea of what options are available specifically to you. There is no obligation, and no fee for a consultation. At Minuk Denture Clinic, we follow the Denturist Association Fee Guide. If cost is an issue, we are happy to discuss affordable options, and have a best price guarantee. We also offer comprehensive payment plans.
Why should I go to a denturist?
A denturist is someone who works with dentures all day, every day. Unlike other dental professionals, denturists are there every step of the way. Denturists are the only dental professional specifically trained in both the clinical and laboratory procedures. As a result, we are more familiar with all of the aspects of making a perfect set of dentures, regardless of the mouth involved.
What exactly is a denturist?
A denturist is someone who has been trained specifically to fit and fabricate dentures. In Canada, in order to be a denturist you must have completed a program at one of four recognized schools and completed provincial board examinations. Denturists in Winnipeg are governed by the Denturist Association of Manitoba and the Denturist Association of Canada.